Spendella / Knowledge base
Understand different transaction dates or alert times
Check the account time zone and the entry’s date. Differences are most noticeable around midnight.
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Updated 7 September 2026
Where to find it
- On the website
- Settings → Appearance → time zone.
- On Android
- Check the account time zone on the website, and also review Android time settings.
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01
Before you start
A time zone defines local time. A few hours’ difference can place a purchase on a neighbouring date. Ordinary push notifications also use the account’s time zone for quiet hours.
02
What to do
- Open Settings → Appearance on the website and find the time zone.
- Choose the zone used for your records and wait for it to save.
- Check automatic date, time and time zone on the phone.
- Compare the transaction date with the bank’s record.
- After changing settings, refresh the report and check neighbouring dates.
03
If something goes wrong
- Do not duplicate a purchase merely because it was not found on one day.
- Changing time zone does not correct a manually mistyped date.
- For one unexpectedly timed notification, tell support its arrival time and your expected zone.
What you should see
Time uses the selected settings; an incorrectly entered transaction date can be corrected separately.
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