Spendella / Knowledge base

Configure notifications or fix missing alerts

Choose events and allow delivery on the device. Reading bank notifications is configured separately.

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Updated 7 September 2026

Where to find it

On the website
Settings → Notifications; in-app messages are under the bell icon.
On Android
More → Settings → Notifications and Android’s Spendella notification settings.
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Choose an event group, then select the channels in each row. This screenshot shows AI events. Choose an event group, then select the channels in each row. This screenshot shows AI events.
On the websiteChoose an event group, then select the channels in each row. This screenshot shows AI events.Choose an event group, then select the channels in each row. This screenshot shows AI events.
01

Before you start

There are two levels: which events the service reports and whether the phone or browser allows push notifications. Enabling one does not automatically enable the other.

02

What to do

  1. Open notification settings and choose events and available channels.
  2. Save with the save button if shown.
  3. For push, check system permission: Spendella notifications in Android or site permissions in the browser.
  4. If you previously declined, enable permission manually in settings rather than waiting for repeated prompts.
  5. Also check Spendella’s bell: it can contain messages that did not appear as system alerts.
03

If something goes wrong

  • Ordinary push notifications are deferred from 21:00 to 09:00 in the account time zone. Important security events may arrive immediately.
  • Reading bank messages needs separate access in Security and selected source apps.
  • Nothing arrives during daytime: check internet, system Do Not Disturb and phone background restrictions.

What you should see

The selected events use the enabled delivery channels.

Imports has its own events and settings. A checkmark means the channel is enabled for that row. Imports has its own events and settings. A checkmark means the channel is enabled for that row.
On the websiteImports has its own events and settings. A checkmark means the channel is enabled for that row.Imports has its own events and settings. A checkmark means the channel is enabled for that row.
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