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Fix a balance that does not match your bank

Find the discrepancy or adjust the balance without accidentally creating extra income.

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Updated 7 September 2026

Where to find it

On the website
Accounts → account actions → balance adjustment.
On Android
More → Accounts → account actions → balance adjustment.
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Enter the actual balance in the new balance field. Below it, choose whether the difference counts as income or expense. Enter the actual balance in the new balance field. Below it, choose whether the difference counts as income or expense.
On the websiteEnter the actual balance in the new balance field. Below it, choose whether the difference counts as income or expense.Enter the actual balance in the new balance field. Below it, choose whether the difference counts as income or expense.
01

Before you start

Compare the same account in the same currency first. Opening balance, income, expenses and transfers determine the recorded balance. Missing or duplicate entries change the result.

02

What to do

  1. Open this account’s transactions. Review recent purchases, deposits and transfers.
  2. Correct any wrong amount, duplicate entry or missing expense.
  3. If you cannot reconstruct the history, open balance adjustment.
  4. Enter the entire actual balance. If 8,200 RUB remains, enter 8,200 rather than the difference from the previous amount.
  5. Check the option to count the difference as income or expense. Use it only when the difference should genuinely appear in those reports.
  6. Save and compare the balance with your bank again.
03

If something goes wrong

  • Only need an accurate balance: do not count the difference as income without a reason.
  • Balance changed again: check new transactions and automatic entries.
  • The overall balance differs from this account: it can include other accounts and currency conversion.

What you should see

The balance matches the amount entered; the selected option determines how the difference is recorded.

After saving, compare the balance on the relevant account card with your bank. After saving, compare the balance on the relevant account card with your bank.
On the websiteAfter saving, compare the balance on the relevant account card with your bank.After saving, compare the balance on the relevant account card with your bank.
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Next steps

Add a card, cash or savings accountAdd or correct a transactionFind a purchase missing from the list
All guides in this topic: Accounts and transactions →

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