Spendella / Knowledge base
Understand AI operations and unavailable features
Check remaining usage, plan access and enabled automation. Manual transaction entry and an AI request are different actions.
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Updated 7 September 2026
Where to find it
- On the website
- Settings → AI; access terms are in Billing.
- On Android
- More → Settings → AI settings or Billing.
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01
Before you start
AI operations are usage units for intelligent features. Different tasks can consume different amounts. Check current balances and terms in your account; these may change with plans.
02
What to do
- Open AI settings and check the remaining allowance.
- For a locked feature, read its explanation and review plan access.
- Check automation: requests can run without you sending a chat message.
- Disable automatic summaries you do not need to reduce usage.
- If you need more access, review the billing offer first. Use the regular transaction form for manual purchase entry.
03
If something goes wrong
- After a connection error, check the result and allowance before sending repeatedly.
- Use the terms shown before payment rather than prices in an old article.
- For a disputed usage charge, give support the time and action name, not passwords or codes.
What you should see
You can distinguish exhausted allowance, missing plan access and other errors.
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